Privacy Policy

Last Updated: May 2026

Only Digital Solutions Pty Ltd T/A Only Digital Development (ABN: 42 612 321 436) (“we”, “our” or “OD”) is committed to protecting your privacy. We comply with the Australian Privacy Principles (APPs) set out in the Privacy Act 1988 (Cth). This policy outlines how we collect, use, store, and disclose your personal information.

1. Information We Collect

We collect information that is reasonably necessary for our business functions. This includes:

• Identity & Contact Data: Name, phone, mobile, email, and business address.
• Technical & Usage Data: IP address, browser type, and interactions with our website (via cookies and analytics tools).
• Project Data: Information provided by you to assist us in building custom software or automation workflows.

2. How We Use Your Data

We use your information to:

• Manage, build, and deliver your custom software/automation projects.
• Process invoices, payments, and legal documentation.
• Communicate project milestones and technical requirements.
• Conduct surveys and solicit feedback to improve our services.
• Send marketing communications, where you have consented (you can opt-out at any time).

3. AI & Automated Workflows

As we specialize in AI and automation, we may process data on your behalf. We ensure that any data provided to us for automation is handled according to strict security protocols. We do not use your proprietary business data to train public foundation AI models unless expressly authorized by you in a separate written agreement.

4. Data Security & Third Parties

We store your information in secure, encrypted environments. However, no internet transmission is 100% secure. We limit access to authorized personnel only.

We do not sell your personal information. We may share data with trusted third parties only where necessary to provide our services (e.g., cloud hosting providers, secure payment gateways). These parties are bound by confidentiality obligations.

5. Your Rights

You have the right to request access to or correction of the personal information we hold about you. To do so, please contact our Privacy Officer.

6. Spam Statement

We strictly comply with the Spam Act 2003 (Cth). We do not harvest email addresses or send unsolicited commercial electronic messages. All our communications include an "Unsubscribe" link. If you believe you have received an unauthorized email from us, please contact us immediately so we can investigate.

7. Changes to this Policy

We may update this policy periodically to reflect changes in our practices or legal obligations. The "Last Updated" date at the top of this page will always reflect the most recent version.